Get My Grades Ltd. Cookie Policy  

Last Updated: 21/05/2018

 

What are Cookies?

We use cookies to distinguish you from other users. This helps us to provide you with a better experience when you use our services.

A cookie is a small file of letters and numbers that we store on the device that you use to access our services. As cookies often change frequently, we will often change and update our cookie policy. This will include running monthly checks on our website, to ensure that you know exactly what cookies are being used on our platform.

When you first enter our website, you will be presented with the option to accept or reject the cookies we use. However, there are some cookies which are needed for the functionality of the website, these will not store any personal data but instead ensure that the website works. You have the right to withdraw consent at any time, to make this easy for you, we have outlined the ways to do this which can be seen in the last paragraph of the cookie policy.

You will also have the option to accept or reject non-essential cookies, the difference between these can be seen below. You can withdraw your consent at any time for using these cookies by using the methods seen below.

Session and persistent cookies

Cookies can be split into “session” or “persistent” cookies, the difference is how long the cookie is on your system.

Session Cookies are cookies that last for as long as you keep your browser on. Once you leave the browser they are deleted.

Persistent Cookies expire at a fixed point in time or if you manually delete them from your browser.

 

The cookies we use

We use a mixture of essential and non-essential cookies on our website. These are set for many reasons, including:

  • The basic functionality of the website
  • Transmission of communications
  • Analytics
  • Advertising
  • Third party cookies

The essential cookies have to be accepted; these are used for the functionality of our website, they will not track personal data from you but it’s important to us that you understand that they are there.

The non-essential cookies are cookies that do not fall within the definition of essential cookies and can track your personal data. These are not required for the running for our website and you have the right to not consent to these cookies. However, these cookies will help to personalise your page, remember who you are and help to maintain and improve our platform.

 

Essential Cookies

Strictly necessary cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will then not work. These cookies do not store any personally identifiable information.

 

Non-essential Cookies:

Analytical/performance cookies: They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our services work, for example, by ensuring that users find what they are looking for most easily. These cookies are:

Name of cookie Session or Persistent Purpose
_ga Persistent

(Two years)

This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request on a site and used to calculate visitor, session and campaign data for the sites analytics reports.
_gid Persistent

(24 Hours)

To store and update a unique value for each page visited.
_gat Session Is used to throttle the request rate – limiting the collection of data on high traffic sites.
__sharethis_cookie_test__ Session Used to test if cookies are enabled.
zte2095 Session The cookie allows live chat on our website.
__zlcmid Persistent

(1 Year)

cookie stores Zopim Live Chat ID to identify the device during visits.



Functionality cookies: These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. These cookies are:

Name of cookie Session or Persistent Purpose
cookie_notice_accepted Persistent

(1 Month)

This cookie only ever contains the value “true” indicating that you clicked on the “OK” button shown in the overlay cookie notice. It contains no personal information. Its purpose is to remember that you have previously agreed on our use of cookies; so that it doesn’t have to remind you about cookies every time you visit the website.
Zendesk:

__cfduid

Persistent

(1 Year)

Used by the content network, Cloudflare, to identify trusted web traffic.
Zendesk:

AWSALB

Persistent

(1 Week)

Zendesk cookies provide live chat functionality for marketing/sales purposes.
Acuityscheduling: TrackJS Persistent

(7982 Years)

Tracks when users run into errors and automatically attempts to fix the bugs before reporting them.
Acuityscheduling:

PHPSESSID  

Persistent

(5 Years)

Preserves user session state across page requests.
New Relic: JSESSIONID Session The cookie monitors the user’s session for the purpose of monitoring performance of web and mobile applications.
Doubleclick (Google):

id

Persistent

(1 Year)

Doubleclick is Google’s real-time bidding advertising exchange



Targeting cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising. These cookies are:

Name of cookie Session or Persistent Purpose
mailmunch_second_pageview Persistent

(1 Year)

Used to manage the subscription service to mailing lists of blogs (MailMunch)



Third party/Social Media cookies: Other websites may use their own cookies on our website if we are linked for a business need. For example, advertising networks and providers of external services like facebook and twitter may also use cookies. Some of these cookies are essential for functionality, for instance, youtube videos. However, some will track your personal data. These cookies are:

Name of Third Party and cookie Session or Persistent Purpose
Facebook:

datr

Persistent

(1 Year)

Allows you to quickly ‘Like’ our official Facebook page. This cookie is installed on Facebook and is used to detect if you are currently logged into Facebook when you visit our website and if you already ‘Like’ our Facebook page.
Youtube: VISITOR_INFO1_LIVE Persistent

(2 Months)

This cookie is used as a unique identifier to track viewing of videos
Youtube:

PREF

Persistent

(5 Years)

This cookie stores user preference and can be used to personalise ads on google searches
Youtube:

YSC

Session The cookie is used to collect user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites
Twitter:

auth_token

Persistent

(15 years)

Where twitter acts as a third party host, it collects data through a range of plug-ins and integrations, that is primarily used for tracking and targeting. Twitter does not currently provide information on the use of specific cookies.
Twitter:

twll

Persistent

(5 Years)

Where twitter acts as a third party host, it collects data through a range of plug-ins and integrations, that is primarily used for tracking and targeting. Twitter does not currently provide information on the use of specific cookies.
Twitter:

secure_session

Persistent

(15 years)

Where twitter acts as a third party host, it collects data through a range of plug-ins and integrations, that is primarily used for tracking and targeting. Twitter does not currently provide information on the use of specific cookies.
Twitter:

guest_id

Persistent

(1 Year)

Where twitter acts as a third party host, it collects data through a range of plug-ins and integrations, that is primarily used for tracking and targeting. Twitter does not currently provide information on the use of specific cookies.
Twitter:

__utma

Persistent

(1 Year)

Where twitter acts as a third party host, it collects data through a range of plug-ins and integrations, that is primarily used for tracking and targeting. Twitter does not currently provide information on the use of specific cookies.
Twitter:

remember_checked

Persistent

(5 Years)

Where twitter acts as a third party host, it collects data through a range of plug-ins and integrations, that is primarily used for tracking and targeting. Twitter does not currently provide information on the use of specific cookies.
Twitter:

remember_checked_on

Persistent

(5 Years)

Where twitter acts as a third party host, it collects data through a range of plug-ins and integrations, that is primarily used for tracking and targeting. Twitter does not currently provide information on the use of specific cookies.
     Twitter:

lang

Session Where twitter acts as a third party host, it collects data through a range of plug-ins and integrations, that is primarily used for tracking and targeting. Twitter does not currently provide information on the use of specific cookies.

How to stop using our cookies

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our services.

If you do not know how to do this, the links below show the support page on the more commonly used web browsers:

To clear existing cookies that you have been placed on your device, you should click on to the settings of your web browser, and clear your browsing history and make sure that the option to ‘clear cookies’ is selected. Note that, for some browsers, there may be a ‘clear cookies’ button.

 

Contact:

If you have any questions regarding this cookie policy, please get in contact with the Get My Grades team, through the email address: [email protected].

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